Tinel
Tinel
Zagreb, Croatia
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Shop policies
Last updated on
April 29, 2022
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Welcome to Tinel!
Lovely linen sachets filled with organic Mediterranean lavender buds are ready to fill your home with fresh and delighted scent of lavender.
All sachets are made with lot of love and care in my small home and they are perfect little natural aromatic touch for your home as well as a great gift for your loved ones.
Lovely linen sachets filled with organic Mediterranean lavender buds are ready to fill your home with fresh and delighted scent of lavender.
All sachets are made with lot of love and care in my small home and they are perfect little natural aromatic touch for your home as well as a great gift for your loved ones.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I am only accepting payment through PayPal at this time.
Payment is expected within 48 hours unless another arrangement is made. I can also put items on reserve for you to purchase at a later date.
***Please double check to make sure that both your Etsy and Paypal shipping addresses match so orders will not be delayed.
In the event of Non-payment, I will try and contact you. If I do not hear back from you and do not receive payment within 48 hours, the item will be re-listed, and I will have to contact Etsy admin. to report a Non-payment. So please take note that once you place an order, you have that allotted time to make your payment.
Payment is expected within 48 hours unless another arrangement is made. I can also put items on reserve for you to purchase at a later date.
***Please double check to make sure that both your Etsy and Paypal shipping addresses match so orders will not be delayed.
In the event of Non-payment, I will try and contact you. If I do not hear back from you and do not receive payment within 48 hours, the item will be re-listed, and I will have to contact Etsy admin. to report a Non-payment. So please take note that once you place an order, you have that allotted time to make your payment.
Shipping
*Shipping for Croatian customers*
- trough HP (Hrvatska pošta)
*International shipping*
- I ship all my items from Zagreb, Croatia via Registered Ground Mail.
- Convo me BEFORE PURCHASE if you would like a tracking number or insurance. If you prefer your item to be sent via Registered Air-Mail please convo me before your purchase to inquire about prices.
Your order will be shipped 2 to 3 business days after payment is received.
* Please be aware your purchased item may be subject to duties and custom fees, these are the responsibility of the buyer.*
*Approximate transit/delivery times for international mail:
Europe - 7 to 10 working days days
Everywhere Else - up to 21 working days
Transit/delivery days exclude the day of mailing, delays due to incorrect or incomplete recipient address, delays due to force majeure or traffic delays through no fault of Croatian Post, weekends and holidays, the days on which mail is not delivered, and the time for customs clearance in the country of destination.*
**Please inform me if you do not receive items more than 4 complete weeks, COUNTING FROM THE DAY OF THEIR SHIPMENT.**
- trough HP (Hrvatska pošta)
*International shipping*
- I ship all my items from Zagreb, Croatia via Registered Ground Mail.
- Convo me BEFORE PURCHASE if you would like a tracking number or insurance. If you prefer your item to be sent via Registered Air-Mail please convo me before your purchase to inquire about prices.
Your order will be shipped 2 to 3 business days after payment is received.
* Please be aware your purchased item may be subject to duties and custom fees, these are the responsibility of the buyer.*
*Approximate transit/delivery times for international mail:
Europe - 7 to 10 working days days
Everywhere Else - up to 21 working days
Transit/delivery days exclude the day of mailing, delays due to incorrect or incomplete recipient address, delays due to force majeure or traffic delays through no fault of Croatian Post, weekends and holidays, the days on which mail is not delivered, and the time for customs clearance in the country of destination.*
**Please inform me if you do not receive items more than 4 complete weeks, COUNTING FROM THE DAY OF THEIR SHIPMENT.**
Additional policies and FAQs
After you've received your order, I would be thankful and would appreciate if you would take some time and leave a feedback for the item you've purchased.
Your satisfaction as a customer is important to me as a seller, and that way I can also be sure that your order reached its destination.
In case of negative feedback, please contact me before leaving any comment so we can try to solve the problem.
Your satisfaction as a customer is important to me as a seller, and that way I can also be sure that your order reached its destination.
In case of negative feedback, please contact me before leaving any comment so we can try to solve the problem.